About Us


About Us

Florela – Innovation, Passion, Creativity




7 day 'No quibble' Satisfaction Guarantee




We work hard to ensure every order leaving our workshop is on time and in excellent condition.
All of the orders we receive are passed to our member florists to fulfil. Unlike others we do not mass produce our flowers on a production line, or deliver our flowers by courier or post. Our florists work to the highest professional standards, using only the finest and freshest materials available. Our confidence in our florists, and the designs they create, enables us to automatically offer a 7 day ‘No quibble’ guarantee relating to the freshness of the flowers/foliage they deliver.

 Please see our complete Terms and Conditions for full details.

Florela is an on-line florist and gift delivery service with passion for flowers and creative team of real florists using their skills to create unique and beautiful flower arrangements.

We understand the importance of a floral gift. Every order is given all the attention it deserves. Personal touch is what makes us different.


  • You as a customer will benefit from bigger, better flowers than offered by our competition as well as better prices.
  • We look after our existing customers offering discounts, gift vouchers and original products making Florela the only florist you will ever need.
  • Our Customer Service is efficient and personal.
  • Every Bouquet is delivered by hand.
  • Our website is simple and easy to navigate. Large pictures of our flowers will making it easy to choose the flower you require.

We always strive to create new and original designs with a touch of class instead of the same old bunches of flowers. Innovation drives us and passion and know-how is what gives us an advantage against our competition !



Why Choose Our Flowers?

Unlike others we do not mass produce our flowers on a production line, or deliver our flowers by courier or post. Our florists work to the highest professional standards, using only the finest and freshest materials available. Our confidence in our florists, and the designs they create, enables us to automatically offer a 7 day ‘No quibble’ guarantee relating to the freshness of the flowers/foliage they deliver.

What is delivered?
With every flower order we include a sachet of flower food and a Greeting Card with your bespoke message.

Condition of Delivered Flowers?
We do our utmost to ensure Florela flowers arrive in impeccable condition. Should you not be completely satisfied please contact out customer support team        on sales@florela.co.uk


We understand the importance of a gift and know that a gift of flowers should not be taken lightly.

Here at Florela we are committed to using only the finest quality flowers. All of our flowers are hand-picked and tied by our skilled florists.

We guarantee that every order is treated with the attention and care it deserves making sure it reaches its recipient in perfect condition and message it carries is delivered.

 


Flower Care

To keep you flowers fresh and to enjoy them as long as possible, please follow our advice on flower care. The following tips will achieve good results with ease.

  1. Use a clean vase for your flowers

  2. Diagonally cut off about an inch of the stems with sharp knife. Do not crush the stems.

  3. Remove any lower leaves from the stems that may come in contact with the water.

  4. Dissolve the flower food we gave you in the water in the vase. (check for correct dosage)

  5. If water becomes cloudy, replace in its entirety with fresh, correctly mixed flower food solution if possible and re-cut the stems by removing about 1.5 inches with a sharp knife

  6. Do not place flowers close to a heat source, direct sunshine or in a draught

With proper care your flowers will last 5-7 days or more, depending on the type of flowers.